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Customer Service

Putting customers first is not just a fundamental value of ours; it’s also our core commitment, defining Stratasys as the top choice in Additive Manufacturing and 3D printing.

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We've got you covered

A Message from Stratasys COO

At Stratasys, with 35 years in Additive Manufacturing, we're dedicated to your success. We understand that whether you're a small startup or a global enterprise, your uptime is critical. That's why we're here for you, with over 400 certified support engineers globally, ensuring your operations run smoothly. Our goal is to 'make additive work for you,' tailoring our solutions to meet your unique challenges in prototyping and production. Your success is our priority, no matter the scale of your business.

Service Offering

Our aim is to maximize your system uptime, so you have peace of mind. Each Stratasys product comes with a complimentary, first-year warranty and programs you can choose from to ensure ongoing, comprehensive coverage.

Onsite installation

Warranty

Preventative maintenance

Hardware & Software updates

Remote connectivity & troubleshooting assistance

Onsite Repairs

Spare part replacement

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“Stratasys has always been a company we can trust and whenever there's a problem it always gets resolved by the support/service team to have us back up and running.”

Knowledge & Training Resources

Stratasys offers all the knowledge and training resources you need to get up and running, go deep on 3D printing operations, software-based design, and post-processing, and find answers to your technical questions. You can freely access an extensive online library of guides, eLearning, instructional videos, and more.

Stratasys Support Center

Stratasys Support Center

Here you can find product user guides, how-to videos, software downloads, FAQs, troubleshooting tips, and best practices

Stratasys Academy

Stratasys Academy

Find self-paced learning paths on all our technologies and products consisting of how-to instructional videos and eLearning modules

GrabCAD Community

GrabCAD Community

Join a vast community of engineers with 3D printing experience, access millions of free, downloadable CAD files, and browse helpful tutorials by Stratasys experts

Stratasys Academy Youtube thumbnail

Stratasys Academy YouTube Channel

Explore hundreds of instructional videos that walk you step-by-step through procedures to operate and maintain your Stratasys printer and design and post-process 3D-printed parts.

Stratasys Support Center

Here you can find product user guides, how-to videos, software downloads, FAQs, troubleshooting tips, and best practices

Stratasys Academy

Find self-paced learning paths on all our technologies and products consisting of how-to instructional videos and eLearning modules

GrabCAD Community

Join a vast community of engineers with 3D printing experience, access millions of free, downloadable CAD files, and browse helpful tutorials by Stratasys experts

Stratasys Academy Youtube thumbnail

Explore hundreds of instructional videos that walk you step-by-step through procedures to operate and maintain your Stratasys printer and design and post-process 3D-printed parts.

Stratasys Advanced 3D Printing Technologies

All Technologies

We provide industrial-grade additive 3D printers all along the production cycle, from design and prototyping to production and end-use parts. With Stratasys' cutting-edge technologies, we cover the entire spectrum of the manufacturing process.

PolyJet Technology

PolyJet™ Technology

Allows for smooth, accurate multi-material parts from prototype to production, offering complex geometries, intricate detail, and full-color combinations, transparencies, and flexibilities in a single model.

SLA Technology

SLA Technology

Precise and detailed parts, suitable for concept or functional prototyping and low volume end use part production.

FDM Technology

FDM® Technology

Filament extrusion technology employing a broad range of thermoplastics to make accurate, durable components for prototypes, tooling, and end-use parts.

P3 technology

P3™ DLP Technology

Most consistent, accurate evolution of DLP for injection-molding-like surface quality parts in a broad range of high-performance materials for (high-mix/) low-volume production and industrial-grade functional prototyping.

SAF Technology

SAF™ Technology

Allows for cost-effective, high-throughput volume production of consistent, functional end-use parts.

PolyJet Technology

Allows for smooth, accurate multi-material parts from prototype to production, offering complex geometries, intricate detail, and full-color combinations, transparencies, and flexibilities in a single model.

SLA Technology

Precise and detailed parts, suitable for concept or functional prototyping and low volume end use part production.

FDM Technology

Filament extrusion technology employing a broad range of thermoplastics to make accurate, durable components for prototypes, tooling, and end-use parts.

P3 technology

Most consistent, accurate evolution of DLP for injection-molding-like surface quality parts in a broad range of high-performance materials for (high-mix/) low-volume production and industrial-grade functional prototyping.

SAF Technology

Allows for cost-effective, high-throughput volume production of consistent, functional end-use parts.

Are you a customer?

The Stratasys Customer Hub is an online website where you can order everything you need from printing materials, service consumables, training courses and more. The Hub is also where you can submit support tickets and review performance data from your fleet of Stratasys printers.

Customer Hub