Stratasys Helps: Responding to the COVID-19 Crisis.

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Stratasys, along with our partners across the globe, have come together in unprecedented ways to combat the COVID-19 pandemic. We've compiled a list of FAQs below to answer any questions and guide you to the correct resources.

Face Shields Still Needed Weekly:


Updated: 4.2.2020

Need supplies? Capacity to help?

Do you or your organization have 3D printing capacity? Are you looking for 3D printing help? We are working alongside our government officials, partners, customers, and medical community to connect the right people with the right resources.

Reach Out

Face Shield Frame Files.

We are sharing our design files and invite and encourage those in the 3D printing community to join us as we work to keep our medical community safe.

Download Face Shield Frames

March 31, 2020

FAQ on how to help.

There are three current ways to help:

1. Printing - We are publishing files you can print and donate to your local hospitals and care facilities at your scale. If you can print more than 100 visors and don’t have local needs, please continue reading for instructions to send to Stratasys.

2. We will consolidate and distribute to hospitals within our network. It is imperative that supplies have all components prior to shipping to hospitals.

If you’re only printing one component, please send to the address listed at the bottom of this document.

3. Spread the word. The more people who know about this initiative, the more help and ideas we can gather. We encourage anyone and everyone to help save lives. If you know of a caregiver in need, please have them submit their request at

4. Do you know companies that manufacture filters, plastic shields and other items currently in short supply that could be used to help? Please have them reach out to

Q. Where can I find all information related to this initiative?

Q. How do I express what I am able to do to help?

Visit and select how you’re able to contribute. Please use the comments field to indicate how you plan to contribute including quantities, types of printers and materials available. The process to accept your contributions and distribute is triggered by your input into this website.

Q. What files are available to be printed?

  • We are working on several initiatives. The most immediate are face shields. Designs for face masks and other medical components are being evaluated and may be shared as soon as they are available.
  • Face Shield
  • Face Masks
    Design is being evaluated
  • Medical Components
    Designs are being evaluated


Q. I can print visors. Where do I get shields? Or, I have shields, where can I get visors?

  • You can ship shields or visors to our warehouse in multiples of 100, and we will distribute to hospitals that have submitted requests. The shipping address is listed at the bottom of this document.

Q. What technologies can I use to print files?

  • We have tested various technologies and found that FDM/FFF, MJF and SLS technologies have successfully printed the visor.

Q. What Stratasys FDM Systems can I use?

  • Any Stratasys FDM system can be used, as long as the build tray size is 7x8” or larger.

Q. What materials can I use to print the files?

  • Please refer to the matrix below:

Frame specs.

Q. Is the material limited to the biocompatible list on chart #9 (ULTEM 1010; ABS-M30i or PC-ISO)? Or what other material can be used?

  • Any materials can be used, if you are ordering more material to make visors, please order ABS-M30i.

Q. Is the size of the visor frame compatible with a 380?

  • Yes, it is compatible with a 380.

Q. What is the rough estimate of volume and run time for a frame?

  • It depends on your printing system, you can review the full estimates for day and night builds in our manufacturing package with the “Visor Production Plan Template” excel file located within the file instructions.

Q. We want to ensure the requirements are met on material, cleanliness, packaging and dimensions. Is there a source of confirmation of those requirements so we can assure we deliver proper equipment?

  • Hospitals have their own policies as to how to disinfect. Some are choosing to bathe all shipments received in isopropyl alcohol. For packaging we are asking that you ship in bundles of 10 visors/bag and 100 visors/box. Hospitals are doing their own assembly and cleaning to minimize touch points.

Q. Do we have an FDA, NIOSH etc. spec for face shields?

  • No, the face shields are considered consumer products and not medical devices.

Q. What is the demand for medical products that Stratasys is hearing from hospitals nationwide?

  • 330,000 masks are needed each month at this time, and we anticipate this demand to continue to grow as we receive more requests for help form hospitals and care facilities. Please encourage anyone you know in the healthcare field that needs assistance to visit the site to request supplies.

Q. How can I connect with other customers who are helping to see if we can partner together on this initiative?

  • We are developing a forum for cross-organizational collaboration and will send the invite out as soon as it is available. We will have moderators who will help answer questions and provide guidance on this forum.

Q. Can you share my companies name when publicizing this effort? We are proud to contribute to the greater good.

  • Absolutely! Please e-mail with your permission to use your companies name when we share the collaborative effort publicly.

Q. How do I stay updated if I am actively contributing to this initiative?

  • Stratasys will be hosting a coalition call each week. To join this call you would have already submitted your intent to help via Your e-mail address will automatically be added to the invite for this call.

Q. I have product made. Where should I send it?

  • We are asking for minimum shipment lots of 100. Visors should be packaged in plastic bags, with quantity 10 per bag. Please ship to:

    MVP Logistics
    Attn: Ryan Flinck
    14600 21st Ave N
    Building #2
    Plymouth, MN 55447

Q. I have more questions, who should I contact?

Please direct all questions to This inbox is monitored 7 am-10 pm CT, and your question will be distributed and answered by the appropriate team. Please refrain from reaching out to direct contacts with generic information unless you have already had a dialogue about a specific topic. We are consolidating questions and will continue to update this document to keep you well informed.

March 16, 2020

COVID-19 response.

Dear Americas Customers,

We know that many of you depend on Stratasys for your design to manufacturing needs. As we closely monitor the rapidly changing COVID-19 (coronavirus) situation worldwide, we are taking steps to prioritize the health and safety of our employees while ensuring business continuity to minimize disruptions for you, our valued customers.

Please note the following:

  • Customer Service, Operations, and Logistics are continuing without disruption and we have contingency plans in place should our teams need to work from home.
  • We continue to provide onsite service to customers who are allowing visitors and are rescheduling appointments for those who have implemented onsite restrictions.
  • We are in a strong inventory position and do not anticipate any stockouts on systems or materials in the coming weeks.

Given that AMUG and other events have been postponed, we are offering a webinar series March 30 - April 3. You will be able to register for live webinar sessions that would have been featured at AMUG, including:

  • Deploying and Sustaining AM in Your Organization: A Guide for Transformation with Blueprint
  • Implementing High End Additive Jigs, Fixtures and Tooling with General Motors
  • J750™ Digital Anatomy™ Printer: Materials and Software with the Stratasys Healthcare Team
  • Employing AM for Tooling Applications within the Racing Industry with Andrew Miller from Penske Motor Sports

We anticipate adding more online events soon, both for education and to share information about new products. Stay tuned for more details on where you can watch and participate.

We will continue to monitor the situation and provide regular updates as important information becomes available. In the meantime, for the most accurate and up-to-date information, visit the World Health Organization (WHO) website ( and The Centers for Disease Control and Prevention (CDC) website ( or your local Health and Human Services websites.

As always, we appreciate and value our business together. Let us know if you have any questions or if there is any way we can further support you through this time.

Contact Us


News coverage.

Fox News

March 27th, 2020

Ford joins partners in pulling out all the stops to help fight Coronavirus.


Minneapolis Star Tribune

March 25th, 2020

Forming partnerships to meet the needs of health care providers.



March 25th, 2020

How Stratasys is using 3D printing to help combat COVID-19.


Design World

March 23rd, 2020

Stratasys ramps up production of 3D printed personal protection equipment for medical needs in fight against COVID-19.


EHS Today

March 23rd, 2020

Using 3D printed face shields to help ease shortage due to virus.