Trek’s designers are also prototyping a lot more frequently. “75 percent of the prototypes we create are things we never would have prototyped before,” says Zeigle. “When we outsourced or had to rely on our in-house milling operation, it was just too expensive and time-consuming to do a lot of prototyping.” Zeigle notes that the Objet Connex has also helped significantly reduce tooling mistakes that can add weeks or months to a product launch schedule. Today, says Zeigle, Trek’s Objet Connex printer runs almost continuously. “At first, we had one part time person who ran our Objet 3D printer,” he recalls.
“Within six months, as designers started prototyping more, it became a full-time job. Our current machine runs all day long, all week long, and sometimes into the weekend. If we get any busier, we will be at the point where we’ll need to add a shift or purchase another Objet Connex, maybe both.” “Stratasys' service has been excellent,” adds Zeigle. “I wish all of our vendors were as responsive as Stratasys. On a scale of 1 to 10, they’re a 10.”