Two Men with 3D Printed color palette in front of the Objet 500 Connex 3

Stratasys Spotlight

The World’s First Color Multi-material 3D Printer Was Launched in Asia-Pacific & Japan

Celebrating the launch of the world’s first color multi-material 3D printer in Asia Pacific & Japan, a series of roadshows were hosted in Tokyo, Seoul, Singapore, Beijing, Shanghai and Hong Kong, attracting unprecedented attention, pushing 3D printing enthusiasm to new heights.

Issue No.1, 6 May 2014

Innovation Day 2014

The World’s First Color Multi-material 3D Printer Was Launched in Asia-Pacific & Japan

Celebrating the launch of the world’s first color multi-material 3D printer in Asia Pacific & Japan, a series of roadshows were hosted in Tokyo, Seoul, Singapore, Beijing, Shanghai and Hong Kong, attracting unprecedented attention, pushing 3D printing enthusiasm to new heights.

A game-changer for product design, engineering and manufacturing processes, Objet500 Connex3 Color Multi-material 3D Printer features a unique triple-jetting technology that combines droplets of three base materials to produce parts with virtually unlimited combinations of rigid, flexible, and transparent color materials as well as color digital materials – all in a single print!

Adding to the excitement is our collaboration with Japanese designer, Yuima Nakazato, who had designed his new 2014 Accessory Collection especially for Stratasys. The Collection was premiered and toured in 6 locations, demonstrating the boundless possibilities one can explore with 3D printing.

Our guests were fascinated by our new offering, reaffirming Stratasys’ technological leadership in the industry. Missed our events? No worries. We have summarized the highlights for you.

3D Printed FashionPresentation Image at Innovation Day 2014Innovation Day 2014 Show FloorObjet 500 Connex 3 PrinterInnovation Day 2014 visitors looking at the Objet 500 Connex 3 PrinterObjet 500 Connex 3 Printer with 3D Printed Samples

Trek Bicycle: Perfect with Color Multi-material prototypes

This color model shows the pressure that a rider puts on this seat.CAD model of an overmolded handlebar gripTrek engineering tech Patrick Zeigle mounts a multi-material 3D printed grip onto a bike for testing.

You think a bike is just a bike. But they think that a bike means a rigid metal frame, firm rubber tires, soft handlebar grips, a cushioned seat, clear and colored lenses – and they are engineers from the Trek Bicycle Corporation.

The Trek Bicycle Corporation is dedicated to building the best bikes in the world, and they definitely need the best tools to achieve their mission; which leads them to become one of the first to adopt the Stratasys latest Objet500 Connex3 3D printer. Before Connex3, engineers would have to build parts in separate jobs, swapping out 3D printing materials in between before bonding the components. Now, prototype components are not only printed all in one job but also with colors, for model bike seats and other components to be displayed at trade shows.

Inspired by the Trek story and want to find out more? Click here!

Message from Jonathan Jaglom

Jonathan Jaglom

Dear Customers,

Stratasys Asia Pacific is committed to serving you, our Valued Customers, to the best of our abilities. We have undertaken tremendous efforts in 2013 to ensure that the current strong growth we are witnessing in this region does not have an impact in our serviceability while we support your needs. As such, we have massively expanded our regional offices to a total of eight newly set up offices last year alone. Additionally, our staff has more than doubled in the last 12 months, these activities stem from the challenging balance we are facing to handling strong growth whilst ensuring Customer Satisfaction is optimal. It is not an easy mission to undertake, but I can assure you that we are doing all that is possible to maintain this balance.

I want to take this opportunity to furthermore thank you for the completion of the Customer Survey 2013. With a response rate exceeding 60% the majority of you took the time to share with Stratasys your concerns and what more we can do to improve our services. I want to share with you that I will personally own the analysis and all the Action Items that we will reach from the survey results. I will also take charge of the roll-out plans of those Action Items in Asia. I deem this process key and therefore wish to assure you that all of your feedback will be reviewed with the utmost seriousness.

I am also proud to introduce our newest member of the Stratasys family, the Objet500 Connex3. This innovating platform is a true game changer for us and its ability to jet three materials simultaneously makes it the first multi-material colored printer. This technological breakthrough attests further to Stratasys’ commitment to continually invest in technology and innovation and bring to market innovative solutions that allow our Customer base to enjoy a wider range of solution offering. We will continue to invest and bring forward new products so as to ensure your needs are met.

I wish all a happy and prosperous 2014. Stratasys is committed to serve you to the best of our abilities so as to satisfy your needs.

Sincerely Yours,

Jonathan Jaglom

Solution’s Corner: 3D Print Your Own Tools or parts with Direct Digital Manufacturing (DDM)

A man pulls a large tray of identical parts from a 900mc3D Printed Punch

Unique or low volume production? Try 3D printing!

Direct Digital Manufacturing (DDM) can be applied in many industries such as aerospace, automobile, medical, and heavy industries. But other than printing end-use parts, have you thought of customizing small devices through DDM?

Conventional manufacturing methods can be cost effective for large scale production, yet this may not be the best solution when requests are made for unique, low volume parts. Often times, manufacturers would need to put in capital investment and set up specific assembly units for these requests, incurring costs that might actually exceed the value of the parts made, not to mention the setup time required. Cost of error is particularly high for this type of customized orders. Ultimately, the total cost of production ends up being extremely high.

Direct digital manufacturing (DDM) proves to be the optimal solution to overcome these challenges. Leveraging 3D printing technology, DDM allows manufacturers to build customized low volume parts cost-effectively, enabling them to shorten time-to-market and minimize setup cost.

Xerox has 3D printed a small connector for their Xerox printer with Stratasys’ FDM technology for functional testing purpose. Compared to hand-assembling the connector which would have taken 3-5 weeks, Xerox 3D printed the connector in just 5.5 hours, saving ~98% of the cost.

DDM is an ideal option for low volume manufacturing or production of unique parts.

If you are looking for minimization of production costs, design validation and time-to-market – explore Stratasys DDM solutions today!

To find out more about how Xerox uses 3D printing to create their tools, click HERE to read their success story.

Solution’s Corner: Toughen Up! FDM Nylon 12 – The Toughest Available in Additive Manufacturing

The third most common engineering thermoplastic is now available on Stratasys FDM systems! FDM Nylon 12 is a technological breakthrough that is designed to optimize strength, offering excellent fatigue resistance, highest elongation at break and exceptional tensile strength.

As a popular material used in conventional manufacturing industries, parts built by FDM Nylon 12 exhibit twice the elongation at break (stretch ability before the part breaks) and superior fatigue resistance (far less degrading under different environment) when compared to other additive technology Nylon 12 available in the market.

Whether you are in consumer electronics, household appliances, automotive, aerospace or defense industry, FDM Nylon 12 offers printed parts with exceptional durability and tensile strength, without compromising its flexibility.

Combined with the user-friendliness and affordability of Stratasys FDM technology, FDM® Nylon 12 is your ultimate choice for high-requirements parts – prototypes and end-use parts. Available on Fortus 900mc, Fortus 400mc and Fortus 360mc 3D Production Systems, FDM® Nylon 12 is able to stand up to high vibration and repetitive stresses, a perfect fit for industries that require high endurance materials.

See it for yourself! Check out our “Hammer test” video and see how tough the FDM Nylon 12 is!

To learn more about FDM Nylon 12, download the specification sheet HERE.

Customer Support: We hear you!

First and foremost, the Customer Support team would like to say a big THANK YOU to all of our customers for completing the APJ Customer Survey 2013. We had a stunning response rate at 61.2%! Based on the feedback collected, we will continue to improve ourselves to serve you better.

To support business growth, the Stratasys Customer Support team has expanded by 25% in 2014! This means we have more resources to offer and are more ready to meet your needs.

Warranty and Service Packages are recommended for your Stratasys 3D printing systems to ensure optimal operation. Below are some common FAQs raised.

Q: My printer is under warranty, why do I need a contract?

A: All Stratasys printers come with a standard one-year warranty. After the first year, we strongly recommend our customers to buy an AMC (Annual Maintenance Contract) in order to keep your printer in excellent operating condition, as well as to avoid future individual spare parts / labor charges that may arise after the warranty, thus providing cost savings in maintenance.

Q: What contract options are available? Which one is suitable for my needs?

A: We provide different levels of customer support with our Full Care Plus, Full Care, and Basic Care programs for our customers to choose from. Full Care Plus includes all the spare parts, within-2-hour phone support, on-site support (up to two business days), preventative maintenance visits, priority service scheduling, technical and operational training, special discounts on buying consumables, print heads, etc. Please talk to your Stratasys customer support representative for more details.

Need more information? Check out our Customer Support webpage HERE to find out what’s best for you, or contact the Stratasys Regional Customer Support team directly for help.

We Listen to Serve You Better.

National Manufacturing Week 2014, Sydney

National Manufacturing Week 2014, Sydney

Stratasys Showcasing the Latest Technology in Additive Manufacturing

Featuring latest manufacturing technology equipment and solutions, the annual National Manufacturing Week (NMW) will be held on May 13-16, 2014 at Sydney Showground, Sydney Olympic Park. Stratasys will be showcasing our latest technology and applications in this prominent event.

Don’t miss this exciting show! Visit us at stand 1437 to get the most updated information about Stratasys’ products, materials and solutions.

Event: National Manufacturing Week
Date: May 13-16, 2014

Find out more about NMW2014 at

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