Summary:  This position is responsible for achieving a sales quota by promoting the value proposition, products and services of RedEye, a business group of Stratasys, Inc. This position is the primary RedEye account management contact for medium to large North American customers who have the potential for volume-based need of RedEye services. RedEye currently offers the service of manufacturing the customers’ products, in 3D CAD file format, using Stratasys Fused Deposition Modeling (FDM) or Objet PolyJet technology.  The primary role of the RedEye Account Manager is to proactively manage a geographic territory for maximum sales by discovering new opportunities, managing those opportunities to successful completion and evangelizing the RedEye value proposition.

Essential Duties and Responsibilities include the following (Other duties may be assigned):
Sales
• Meet sales quota and revenue growth.
• Develop all stages of sales pipeline to support future sales and business planning.
RedEye Capabilities
• Understand RedEye products, services and capabilities. Remain up-to-date on internally emerging capabilities.
• Understand industry products, services and capabilities. Remain up-to-date on industry changes and developments.
Account Management
• Understand customers’ business model and needs and how to maximize sales of RedEye products and services.
• Act as primary point of contact for all account base activities and act as back-up for other Account Managers during peak times, vacations and out-of-office events.
• Proactively develop geographic territory by growing number of contacts and discovering new opportunities.
• Thoroughly understand Target Accounts’ structure, profile, needs and key personnel and document in Salesforce.com.
• Interact and probe regularly with customer base to ensure timely discovery of new opportunities and to continue promoting the value proposition, products and services of RedEye.
• Meet all minimum requirements for weekly, monthly, and quarterly contact activity.
• Respond promptly to inquiries via phone, email, fax and web.
• Respond promptly to leads generated by marketing from web promotions, e-mail, print ads and trade shows.
• Evaluate customer submitted CAD files to ensure satisfactory manufacture of parts.
• Respond to Requests For Quotes (RFQs) and set pricing to ensure customer satisfaction and profitable sales for RedEye.
Customer Relationship Management Tools
• Proactively use Salesforce.com CRM software for planning and scheduling account activities.
• Maintain accurate records and information on all account activities in Salesforce.com CRM software.
• Employ CTI and Salesforce.com for documenting phone activity with account base.
Reporting
• Prepare and present formal or informal updates at weekly, monthly, quarterly and yearly intervals including status of sales, forecast, key account activities, opportunities, plans, developments, marketing campaigns and other relevant topics.
Cross-Functional Cooperation
• Work closely with Process Specialists to ensure successful completion of quotes and fulfillment of orders.
• Support marketing’s efforts with account base profiles or details or other sales data in order to reach new customers.
Other Miscellaneous
• Travel is not required in this position but the opportunity may arise for travel less than 5% of the time to attend tradeshows or accounts visits. 
• Perform all other job duties as requested.
Stratasys Core Values
• Demonstrate commitment to Stratasys Core Values by leading, acting and behaving in a manner consistent with those values. 
• Follow all company safety policies and procedures and attend all safety trainings related to the job position.
• Additional Duties as assigned

Essential Skills and Experience:
Required
• Minimum of Bachelor’s degree in sales or marketing related discipline. Technical degree or training not required but must have demonstrated ability to understand technical concepts and the RedEye value proposition and to successfully communicate them to customers.
• Minimum of 5 years experience in sales and account management of technology products or services in a business-to-business sales environment
• Prior work experience in an engineering and/or manufacturing environment, especially product development from concept to production.
• Perform duties with a sense of urgency.
• Successful track record of meeting or exceeding sales targets.
• Outbound phone sales experience and strong phone sales skills.
• Strong negotiation, interpersonal and customer service skills.
• Demonstrated ability to discover new opportunities and close sales.
• Strong organizational skills, ability to set priorities and meet deadlines.
• Must be proactive, solve problems, anticipate needs and have the necessary drive and enthusiasm to achieve results.
• Experience using Customer Relationship Management software, preferably Salesforce.com.
• Fluent in Microsoft Office applications including Outlook, Word, Excel and PowerPoint.
• Strong written and verbal communication skills.
Highly desirable
• Knowledge of 3D CAD software.
• Prior formal sales training such as that from Miller Heiman or Wilson Learning.
• Knowledge of additive or subtractive fabrication technologies, particularly as used in rapid prototyping and manufacturing.

Supervisory Responsibilities:
• None

Physical/Environmental Requirements:
• Work is typically performed in a temperature controlled inside environment.

Summary:  Tactical planning and execution of production control processes in support of Master Scheduling, MRP, and inventory stocking parameters.

Essential Duties and Responsibilities include the following (Other duties may be assigned):
• Create and maintain a Production Schedule in support of the Master Schedule and defined time fences and effectively communicate this schedule to Manufacturing and Shipping personnel.
• Create and maintain Production Orders in support of the Production Schedule that accurately allocates the required materials.
• Ensure material availability to the production line by shortage tracking, expediting, and rescheduling as required.
• Interface with Manufacturing, Inventory Control, and Purchasing personnel to ensure production flow.
• Interface with Manufacturing Engineering to determine and implement material replenishment strategies for in line production.
• Analyze, define, and maintain production line inventory stocking parameters.
• Monitor and maintain MRP planning parameters for responsible manufactured items.
• Effectively plan and implement ECR/ECO activities in a manner that minimizes the costs associated with scrap, rework, and line disruptions.
• Maintain MPS performance metrics; Report on root causes and corrective actions when schedule adherence drops below desired goals.
• Participate or lead in continuous improvement activities as required.
• Monitor and manage excess and obsolete inventory.
• Demonstrates commitment to Stratasys Core Values by leading, acting and behaving in a manner consistent with those values. 
• Follows all company safety policies and procedures and attends all safety trainings related to the job position.
• Performs other duties as assigned.

Essential Skills and Experience:
• High School Diploma and 5+ years manufacturing experience or AS degree and 1+ years manufacturing experience. BS or BA degree is desired.
• Detail oriented, PC proficient
• CPIM Certification desired.

Supervisory Responsibilities:
• None

Physical/Environmental Requirements:
• Office and warehouse environments

Summary:  Support the RedEye Business Unit in defining product and process quality levels to support customer requirements. Develop and execute quality plans for product conformity.

Essential Duties and Responsibilities include the following (Other duties may be assigned):
• Complete mechanical, functional, visual inspection per customer requirements and to demonstrate capability.
• Maintain detailed inspection records of test results, statistical data, and corrective actions.  Prepare reports, statistical data as needed.
• Interpret blueprints, determine gauge methods, and judge acceptability of product.
• Provide input (to sales) for inspection criteria and methods to provide accurate quotes: using basic quality principles related to products (such as features, fitness-for-use, and freedom from defects).
• May serve as a customer liaison regarding quality issues
• Participate in final disposition of discrepant material.
• Monitor and evaluate the conformance of statistically controlled processes. 
• Generate, update and maintain documentation relating to quality and process.
• Coordinate calibration with receiving inspection
• Select control charts that are appropriate for monitoring or analyzing a process.
• Determine machine capability in various situations, and describe its contribution to process capability.
• Determine sample size (e.g., AQL), selection method, and accept/reject criteria in various situations.
• Research and suggest appropriate inspection tools
• Determine which measurement instrument to use in various situations based on considerations such as the characteristic to be measured,, the required accuracy level, uncertainty, etc
• Determine the requirements for preserving the identity of a product and its origins if required by the customer. Give guidance on Certificates of compliance (COC) and analysis (COA )
• Execute and control corrective actions including interim action, permanent action, verification, etc. 
• Demonstrate commitment to Stratasys Core Values by leading, acting and behaving in a manner consistent with these values. 
• Follow all company safety policies and procedures and attends all safety trainings related to the position.
• Perform additional job-related responsibilities as scheduled or assigned.

Essential Skills and Experience:
• Associate or technical degree from an accredited technical school or equivalent; and 2-3 years of experience in Quality-related disciplines to ensure a complete understanding of protocols and procedures.
• Knowledge of and experience with formal documentation systems and methods, particularly ISO 9001: 2008.
• Hands on experience with a metrology background, ability to read and interpret blue prints with translation of GD&T; general knowledge of ASME Y14.5M.
• Knowledge of quality engineering disciplines and improvement tools, such as:  root cause analysis, corrective action, standard improvement processes, statistical methods, lean manufacturing, etc.
• Must understand the various classifications of data and collection methods
• Must understand and distinguish between various sampling characteristics and methods
• Proficiency with MS Office applications
• Experience and demonstrated proficiency of the following (list not inclusive):
o Hand tools (calipers, micrometers, linear scales)
o Gages (pins, thread, custom gages)
o Optical tools (comparators, profiles, microscopes)
o Coordinate measuring machines (CMM)
o Weights, balances and scales
o Surface plate methods and equipment
o Surface analyzers (optical flats, roughness testers)
o Force measurement tools and angle measurement tools
o Gage maintenance, handling, and storage
Preferred Skills and Experience:
• Manufacturing Engineering background
• Experience in a custom manufacturing environment consisting of machine shop/injection molding production.

Supervisory Responsibilities:
• None

Physical/Environmental Requirements:
• Work is typically performed in a temperature controlled, inside environment.
• Minimal physical requirements.