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Recycling and Returns Program

Keep 3D Printing Green

The Stratasys recycling and returns program makes it easy to keep 3D printing green by having you return your used cartridges, canisters, spools, print engines and containers. Regulations and restrictions vary by global geographic region so select your country below to learn what program is offered in your area and start recycling now.

Recycling Waybill Request

When your thermoplastic material and support material cartridges are empty, return them to Stratasys — free of charge. We’ll make sure that they are properly recycled. Simply create a UPS return shipping label by completing the form below.

Before you begin, take note of the following requirements:

  • Return shipments require a minimum of 3 total units.
  • Shipping weight cannot exceed 32 kgs (70 lbs).
  • Return box size cannot be larger than 760 x 600 x 600 mm (30 x 24 x 24 inches).

Instructions

Download instructions in PDF form.

  1. Fill out contact information on form provided on the left.

  2. Select the number of units (canisters, cartridges, spools and/or print engines) you are returning in the current individual box.

  3. Click "Submit".

  4. Place consumable units into a package (return box) no larger than 600 x 600 x 760 mm and 32 kgs.

    Stratasys Recycling -  boxed canister and cartridge
    package (return box)
  5. Identify the number of packages (return boxes)

    Indicate the number of return boxes in which the canisters, cartridges, and/or spools are placed. The carrier will arrive with a return shipping label for each package (return box).

    Note: The 'package' or 'return box' is the shipping carton that contains the canisters, cartridges, and/or spools. The number of return boxes indicates the number of packages the shipper will pick up.

  6. Click on 'Submit Form'. Stratasys will arrange a carrier to pick up package(s) at no cost to you.

    a. UPS Electronic Waybills:
    1. Stratasys will send confirmation email with web link to print return label.
    2. Print and attach label(s) to package(s) (1 label/package).
    3. Contact local UPS for pick up (contact info on label).

    b. GLS or DPD Pickup:
    1. Stratasys will send a confirmation email.
    2. GLS or DPD (or affiliate) will pick up within 5 business days.
    3. Driver will bring and attach waybill/pick up package.

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