Recycling and Returns Program

Canada Recycling Procedure

Ship your used cartridges, canisters, spools, print engines and containers back to Stratasys free of charge. Create a UPS return shipping label and commercial invoices by completing the form below.

Our shipping requirements have changed. New shipping methods are noted in the instructions below. 

Click here for Frequently Asked Questions+


Download instructions in PDF form.

  1. Fill out contact information on the form provided on the left.

  2. Select the quantity of each recyclable item type you are returning.

    a. Maximum shipping weight is 70 lbs. (32 kg) per box.
    The system will notify you if you exceed the weight limit. If this happens, reduce the number of items shipped and return to this page to create another shipping label for remaining items.

    b. Maximum box size is 30 x 24 x 24 inches. (760 x 610 x 610 mm).

  3. Click submit and a new browser will open. Here you can print the UPS return shipping label* and commercial invoice* (Note: A total of 3 copies of the commercial invoice are required for customs purposes).

    *Alternate method for printing labels and commercial invoices:
    A PDF copy of the commercial invoice and link to the UPS label will be sent to the email address submitted. You may find it is easier to print the required documents from this email.

    Stratasys Recycling - print shipping label
  4. Place the canisters, cartridges and spools you are returning into a box.

    Returning three to five units
    Bundle a minimum of three and up to five original boxes. Tape them together securely.

    Stratasys Recycling - taped box bundle

    Returning six or more units
    If returning six or more units, you’ll need to provide your own box for shipping or create separate bundles. This box still may not exceed 30 x 24 x 24 inches (760 x 610 x 610 mm) and 70 lbs. (32 kg).

    Stratasys Recycling -  boxed canister and cartridge
  5. Place all 3 copies of the commercial invoice in a UPS International Shipping Pouch.

    Place return label and UPS international shipping pouch (with 3 copies) on box. Note: Pouches are available free of charge direct from UPS at

  6. Call UPS or deliver the box to a UPS Store.

    Stratasys Recycling - call or deliver to UPS Store

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