Help and Customer Service
The Americas and the Pacific Rim
Telephone Support (0700 - 1700 Central Standard Time)
+1 800-801-6491 Option 1 (Telephone)
+1 952-906-2225 Option 1 (Telephone)
Fax: +1 952-906-2250
Request Support Online
Europe, Middle East and Africa
Telephone Support (0800 - 1700 CET, Stratasys Germany Office)
+49 (69) 420 99 4334
Fax: +49 (69) 420 99 4333
Request Support Online
For Support outside of European Working Hours:
+1 800-801-6491 Option 1 (Telephone) (1700 - 2300 CET, Stratasys U.S.)
Consumable Orders
+1 800-801-6491 Option 2 (Telephone)
Submit supply/consumable questions online
Customer Feedback
Give us your feedback online
Please have the following available when contacting customer support:
- System Model - System Serial Number
- Controller and Workstation software build numbers - Detailed description of the problem you are experiencing
- Try to be at the machine for troubleshooting, if possible
If contact customer support via Email, please provide:
- System Model - System Serial Number
- Your Name - Your Telephone Number
- Reseller or Distributor Name
- Controller and Workstation software build numbers
- Detailed description of the problem you are experiencing
For Advanced Troubleshooting (Provide by Email):
- System CFG file - STL and/or CMB files
- Detailed photographs showing the issue